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Outage Reporting: 1.800.264.7362

Have a back-up plan for life-support equipment

If you or someone you know uses life-support equipment that requires electricity to operate, identify a location with emergency power capabilities and make plans to go there or to a hospital during a prolonged outage. Because members who use life-support equipment are spread throughout all parts of our service area, providing restoration priority to these members when there are extensive power outages is not possible.

It is important that members who use life-support equipment or their caregivers take responsibility to make arrangements ahead of time to prepare for potentially long-lasting interruptions in service. You may want to ask a relative or friend who has power if you can stay with them. Another option is to research whether or not a portable generator is appropriate for your situation. Members who experience medical distress due to a power outage should seek medical assistance.


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